Frequently Asked Questions
Why would I need a graphic designer?
I guess the same reason you need a hairdresser to cut your hair. Sure, you could do it yourself, but is it really going to look any good? As a professional graphic designer I take all the hard work and the stress out of designing. I take the time to listen to you and find out exactly what you want to achieve with your design and work out the best solution for you business.
Who will be designing my logo?
Me! I never outsource. All the logos are created in-house and original. Rest assured that I will be the person that you will deal with throughout the design process.
When do you start working on my design?
Once your 50% deposit has been paid, I will book you in to my calendar. I would usually start the process quite quickly depending on my current commitments and work load. Firstly I will supply you with a logo questionnaire, that asks you lots of questions that are relevant to the design process. When I get that back from you, I can start the fun bit, research, lots of sketches and then onto the computer. You will normally see concepts within a week after I start.
Can I meet with you?
I am happy to organise a ZOOM online meeting once a client has engaged my services if we both deem it necessary. Thanks to the internet its very rare that I will need to meet a client in person. I am also more than happy for a phone chat, I like to book these in at a mutually convenient time, (just in case I'm in a car full of kids on the way to swimming lessons!)
Who owns the design?
Once I have completed the logo design process, and you have paid in full for your final logo design, Its all yours. I do, however, reserve the right to use any work for promotional purposes (my portfolio etc) I also strongly recommend consulting an Intellectual Property Lawyer about protecting your brand. I can put you in touch with the right people.
The exception to this, is if I design you a flyer, catalogue or business cards etc, you will only receive a press ready file NOT the working files. Just like if you go to a restaurant and order a meal, you will get the meal only, not the recipe.
What file types will I receive?
I will supply you with a JPG, a transparent PNG, a scalable (vector) PDF and an EPS of your logo in both black and white and full colour.
What software do you use?
I use the latest version of Adobe Creative Cloud and I use Adobe Illustrator CC (2020) for logo designs and InDesign for flyers, catalogues and brochures.
Do you design websites?
Web design is a very specialised area. In short, no and I prefer not to. I can however design the front end of your website. i.e.: how it looks, but I don't do the development side of things. You are more than welcome to have your own web developer or I can recommend some great people.
Do you write copy?
I’m really good at design, and really not good at words. But again, over the years I have worked with some amazing copyrighters I can recommend some awesome people.
What types of payment do you accept?
Direct Deposit or pay your bill online using Credit Card and I now accept Qoin.
Can you help with printing?
Absolutely! Over the years I have worked with many different printers. You could consider me a broker that gets you the best deal possible. I can help to ensure you meet your budget and get the quality you are after. I use Australian trade printers that don't deal with the general public, so I get very competitive pricing.